FAQS

FAQS

How to contact our team?

Our customer service team can be reached via email as well .

How long will it take to ship my order?

All orders ship within 24-48 hours of your purchase.

When can I receive my order?

Once shipped from our warehouse, it usually takes 7-15 business days to arrive, depending on the post office.

Can I cancel my order?

As long as your order has not shipped, yes, you can usually cancel your order. Request a refund by contacting customer service and the team will do their best to help you before it’s too late!

Exchange/Return?

Contact us via live chat as well as email with the reason for “exchange/return” and our representative will assist you.

Please note: We do not accept returns on sale, collection clearance or discontinued items. These items are final sale.